KB0004 Email Setup on Mobile Devices

Email & Communication 11 views
# Mobile Email Setup Guide

Configure your work email on your mobile device.

## iPhone/iPad Setup

### Step 1: Open Settings
Go to Settings > Mail > Accounts > Add Account

### Step 2: Choose Exchange
Select "Microsoft Exchange" as your account type

### Step 3: Enter Details
- Email: your.email@company.com
- Server: mail.company.com
- Domain: company
- Username: your.email@company.com
- Password: your password

## Android Setup

### Step 1: Open Email App
Open your email app and tap "Add Account"

### Step 2: Select Exchange
Choose "Microsoft Exchange ActiveSync"

### Step 3: Configure Settings
- Email address: your.email@company.com
- Server: mail.company.com
- Domain: company
- Username: your.email@company.com
- Password: your password

## Common Issues
- Check your internet connection
- Verify server settings with IT
- Ensure your password is correct
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Article Information
KB Number:
KB0004
Category:
Email & Communication
Tags:
{ e m a i l , m o b i l e , s e t u p , i p h o n e , a n d r o i d , e x c h a n g e }
Views:
11
Created:
July 18, 2025
Last Updated:
September 11, 2025
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