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KB0003 Setting Up Two-Factor Authentication

Security 126 views

Two-Factor Authentication Setup

Secure your account with two-factor authentication (2FA).

Why Use 2FA?

  • Adds an extra layer of security
  • Protects against password theft
  • Required for accessing sensitive systems

Setup Process

Step 1: Enable 2FA

1. Go to Account Settings

2. Click "Security"

3. Enable "Two-Factor Authentication"

Step 2: Configure Your Device

1. Download an authenticator app (Google Authenticator, Authy)

2. Scan the QR code displayed

3. Enter the 6-digit code from your app

Step 3: Save Recovery Codes

  • Download and safely store your recovery codes
  • Use these if you lose access to your authenticator device

Troubleshooting

  • If codes don't work, check your device's time settings
  • Contact IT if you lose access to your authenticator
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Article Information
KB Number:
KB0003
Category:
Security
Tags:
2fa security authentication account setup
Views:
126
Created:
July 18, 2025
Last Updated:
March 19, 2026
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